This Privacy Policy (together with our Terms of Use and any other documents referred to in it) sets out the basis on which we collect or you provide to us personal data, via our website www.trustdesign.ro as well as our email address (agency@trustdesign.ro) Please read carefully in order to understand our practices regarding your personal data. Our privacy policy is in accordance with GDPR (Regulation (EU) 2016/679) policies and explains how we process information and the nature of the relationship between us, Trustdesign SRL, as a business entity, and you the user, as a visitor of our website. Trustdesign SRL owns and manages www.trustdesign.ro the website for which this privacy policy applies. This privacy policy also applies to www.trustdesign.ro subdomains, unless their own privacy policy mentions otherwise.

Data we process and for what purpose

We collect information about visitors to our website, job applicants and sales inquiries. Website Visitors Usage Data For each visit on www.trustdesign.ro we collect information that your browser sends, such as pages you visit on our website, the browser type, operating system you use, screen resolution, referring site, the date and time of each visitor request, the country and/or city where you are located and details of user behaviour which is non-personally-identifying. This process helps us learn the number of visitors to each part of our website in order to improve our overall website experience and also for statistical analysis. When using www.trustdesign.ro we also collect standard information like your device Internet Protocol (IP) address. We collect this data so that we can trace the computer used in cases of misuse or unlawful actions in connection with visits to or use of our website. We do not use this information to identify our visitors, and we delete it after 30 days. We may use third party services such as Google Analytics, Hotjar and others that collect, monitor and analyze website visitors behavior. All data is anonymized in such a way that there is no personal identification. Each provider is subjected to its own privacy policy: Google Analytics, Hotjar.

Job applicants profile

We only process personal data that you provide to us for a job position via our contact form or via email at agency@trustdesign.ro, such as: your name, email addresses, phone number and/or your resume/cover letter. We ensure that the data you supply to us is processed in a fair and lawful manner, used only for the purposes set out in this policy. The data is treated as strictly confidential and will be processed, used and disclosed solely for recruitment purposes by our HR department and the hiring managers of the jobs matching your profile; it will be managed from our purchased and GDPR compliant applicant tracking system and will not be shared for usage by any other third party. Your CV and contact details will be kept just as long as they are relevant to the recruitment process or until you request their deletion. Once you submit information through our website, either by using one of our email addresses or our contact form, you agree to be contacted by a member of our staff about your job application.

Sales inquiries contact details

We gather personal data about sales inquiries made via our contact form or via email at agency@trustdesign.ro. It may include your: name, email addresses, phone number, reason for enquiry or a message. We ensure that the data you supply to us is processed in a fair and lawful manner, and used only for the purposes set out in this policy. The data will be processed, used and disclosed only for sales purposes by our Sales department and the managers of the departments interested in your enquiry. We keep sales requests for 1 year, afterwards they are anonymized. We do not share this data with any third party. Once you submit information through our website, either by using one of our email addresses or our contact form, you agree to be contacted by a member of staff about your request or inquiry.


A cookie is a piece of information that a website stores on a visitor’s computer. The visitor’s browser provides this information to the website each time the visitor returns. www.trustdesign.ro uses cookies to track and help identify visitors, the way they use the website and their site access preferences. Visitors that access www.trustdesign.ro and do not want cookies stored on their computers should set their browsers to refuse cookies before using our or any other website. The downside is that certain website features will not work properly without cookies. You can learn more about how to do this in your Control of your data section. You can control the usage of cookies in your browser. Users can find information about how to manage Cookies in their browser at the following addresses: Google Chrome, Mozilla Firefox, Apple Safari, Microsoft Windows Explorer and Opera or by visiting www.allaboutcookies.org.

Control of your data Personally identifiable information

You have the right to be informed about any personal information processed about you, the right to rectification, erasure and restriction of processing. To this purpose you have the right to request a copy, modification or deletion of any personal information we store about you. Please be advised that we may not identify you as a user without a valid email address. For this please contact us at agency@trustdesign.ro with any queries.


If you do not want to be tracked by Google Analytics across all websites, not just www.trustdesign.ro, please visit http://tools.google.com/dlpage/gaoptout. If you do not want to not be tracked by Hotjar across all websites, not just www.trustdesign.ro, please visit https://www.hotjar.com/legal/compliance/opt-out.

User rights Right to access

As a user you may contact us to get confirmation as to whether or not we are processing your personal data.

Right to withdraw consent

In case our processing is based on your consent as a user you may withdraw consent at any time by contacting us.

Right to rectification

As a user you have the right to rectify incomplete or inaccurate information we store about you.

Right to object

In case our processing is based on our legitimate interest to run, maintain and develop our business, as a user you have the right to object at any time to our processing.

Right to restriction of processing

As a user you have the right to obtain from us a restriction of processing of your personal data, as foreseen by applicable data protection law.

Right to data portability

As a user you have the right to receive your personal data from us in a structured, commonly used and machine-readable format and to independently transmit that data to a third party, in case our processing is based on your consent and carried out by automated means.

Right to erasure

As a user you have the right to have personal data we process about you erased from our systems. We may not immediately be able to erase all residual copies from our servers and backup systems after the active data have been erased. Such copies shall be erased as soon as reasonably possible.

How to use these rights

To exercise any of the above mentioned rights, you may email us at the address found in the contact section, including the following information: your name and email address. We may request additional information necessary to confirm your identity. We may reject requests that are unreasonably repetitive, excessive or manifestly unfounded.

Data Security

Data security is very important for us, that’s why we use processes, methods and administrative measure to ensure that all data that we collect or process is safely guarded. We analyze and improve these processes on a regular basis, however, please take into account that although we implement safeguards to guard all personal information, no data transmission or security systems is 100% secure. Due to this we cannot guarantee that all the data you transmit over the Internet to us or stored in our system, is completely safe from intrusion.

Changes to this privacy policy

Occasionally we may make changes to this privacy policy. If the changes we make are significant we will also post a notice on our website, however, we recommend that you check our privacy policy for changes regularly.


All data is processed and controlled by Trustdesign SRL. If you have questions about how your information is processed please contact us at agency@trustdesign.ro.

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